Refund and Returns Policy

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Refunds and Returns

Thank you for shopping with us at ArtBazaar.ca. We appreciate your support for our custom art products. As our products are tailored to your specifications and preferences, we want to ensure transparency regarding our refund and returns policy.

Refund Policy:

  1. Quality Guarantee: We take pride in the quality and craftsmanship of our custom art products. In the rare event that you receive a defective or damaged item, please contact us within two days of receiving your order. We will assess the issue and, if it is found to be a result of production or shipping error, we will offer a replacement or issue a refund.
  2. Cancellation Policy: Due to the customized nature of our products, cancellations are only accepted within 24 hours of placing your order. Once the production process has begun, cancellations cannot be accommodated.
  3. Refunds for Non-Delivery: If your order has not been delivered within the specified timeframe, please reach out to us. We will investigate the matter promptly and provide either a replacement or a refund if the delay is deemed to be due to factors within our control.

Returns Policy:

  1. No Returns Accepted: Given that our products are custom-made according to your unique specifications, we regret that we cannot accept returns for any reason other than defects or damage.
  2. Customization Accuracy: We take every measure to ensure that the customization details provided by you are accurately reflected in the final product. Please review all customization details carefully before placing your order. We are not liable for inaccuracies resulting from incorrect information provided by the customer.
  3. Customer Satisfaction: Your satisfaction is important to us. If you have any concerns or questions about your order, please don’t hesitate to contact our customer service team. We will do our best to address any issues and ensure your experience with [Your Website Name] is positive.

Contact Information:

If you have any questions or require assistance regarding our refund and returns policy, please contact us at:

800-901-3686

Please note that by placing an order with us, you agree to abide by the terms and conditions outlined in this refund and returns policy.

ArtBazaar.ca reserves the right to amend this policy at any time without prior notice. Any changes to the policy will be effective immediately upon posting on our website.